COVID19 Support for Carer’s

Cheshire East Council has launched a service that offers support to thousands of unpaid carers across the borough during the current Covid-19 crisis.

An unpaid carer is described as someone who provides their time and support, without payment, to family or friends who couldn’t manage without help. This could include day to day living tasks or personal care to a family member or friend such as helping them to wash, get dressed, eat, taking them to appointments, or keeping them company when they feel lonely or anxious.

Unpaid carers also include many children and young people who look after a brother, sister, parent or grandparent who has a disability or illness.

Working together with several organisations, including the Cheshire East Carers’ Hub, and the charity Crossroads Together, the service offers ongoing support and reassurance for carers, recognising the value and the support they are providing during this difficult time.

The service includes:

  • Signposting carers to relevant services to help them in their role, including support for mental health;
  • Providing information and advice and someone to call in a crisis; and
  • Referring carers to relevant teams within the council where further ongoing support is required

Cheshire East Crossroads Together is also offering urgent carer breaks for up to a maximum of three hours, to enable the carer to take some time out at this difficult time.

Carers can contact the hub by calling 0300 123 5034 or completing the ‘I need help’ section online via this link  

East Cheshire Dementia Services

Please find below an update on 4 Dementia Services East Cheshire Hospice currently run

Admiral Nurse Support

I’m Debbie Callow the Admiral Nurse & Dementia Lead for East Cheshire Hospice. In case you don’t know what an Admiral Nurse is, Admiral Nurses are specialist dementia nurses that work together with families. My role for ECH (East Cheshire Hospice) is about recognising the challenges faced by families experiencing dementia with empathy and understanding. It’s done sensitively and knowledgeably, providing practical solutions, management strategies and psychological support to empower families and improve their coping skills.

How a carer can access Admiral Nurse Support. Debbie only takes on 1:1 cases from carers who’ve already completed our Dementia Carers Wellbeing Course. This is mainly due to capacity and she only works Wed-Fri. If you have already completed this course please call 01625 666 990. You can also call the Admiral Dementia Helpline on 0800 888 6678 or visit

Dementia Carers Wellbeing Course

This has been running since 2015 and is a hugely popular 8 week course aimed at carers whose loved one is recently diagnosed. ECH ideally likes to catch people at the beginning of their dementia journey, however those later in the process are accepted. The courses run 3 times a year; Jan, May and Sept so there maybe a wait to access. Prior to COVID 19 is ran as an in person course where the carer could bring the person experiencing dementia with them and they were buddied by volunteer and staff whilst the carers came and the education elements. Since COVID19 ECH have successfully ran a virtual course in June and are due to start a carers only course in Sept, the next available date is January 2021 which ECH hopes to run as a normal (pre COVID) course. To access the course, you self refer by completing this form at:

Community Dementia Companions

This services was to provide carer 2hrs of respite once a week, a volunteer would take the person experiencing dementia out to give the carer a break. This service is currently suspended and ECH is unsure when this service will recommence. However details can still be found here:

Singing Together

Singing together is a dancing and singing group that runs the first Friday of every month. It is for person and carer to attend together. Due to COVID19 this is not running as a virtual group on zoom, ECH hopes that this will be back up and running in person by January 2021. To access the singing group you can self refer by completing this short form found at: or call 01625 666 990

Further details for East Cheshire Hospice can be found at: