News

Extended Hours
  • Covid 19: Covid vaccination
    27th September 2020 Covid-19 vaccination programme The Government has asked the NHS to get ready for a Covid-19 vaccination programme so we can begin offering the vaccine as soon as is it is available. This is not likely to be in the next few days or weeks, however, […]
  • Reception reopening
    Reception reopening As of the 23rd of November we are please to announce that we have reopened our reception area. This is to allow patients to come in to the building to services such as collecting prescriptions, let reception know they have arrived for an appointment and book […]
  • Flu Vaccines
    We are part way through our flu vaccine campaign for this year. To date we have successfully vaccinated over 1000 patients. We have had to deal with substantial changes to how we run the flu clinics this year and thank you for your patience. We are still focusing […]
  • Power outages 9/11/20
    We are currently dealing with a power outage in the Chelford are affecting the practice. This is affecting our phone system and our clinical system. Please only contact the surgery if your problem is an emergency. For any routine matters please wait until our system are back up […]
  • Cancelled flu clinic on 4th November 2020
    Dear Patient. It has been brought to our attention that some patients may not have received the letter advising that the Flu Clinic originally scheduled for Wednesday 4th November had been cancelled. If you have received your letter and rebooked your appointment, please keep your new appointment. If […]
  • Wednesday 4th November
    Please note on Wednesday 4th November the surgery will be running our monthly staff practice development training. The practice will remain open but on reduced staff numbers from 1pm. After 1pm we will only be booking in urgent queries with the doctor on call. If your request is […]
  • Telephones
    We are pleased to announce that we now have a new telephone system in place. You will notice a change to our greeting message, and you will be connected to reception at the end of the message. We would like to thank all our patients for your patience during […]
  • Training Afternoon 07.10.20
    Please note the practice will be closed for staff training today from 1pm until 5pm today. Please call NHS 111 during this time or in an emergency call 999.
  • Chelford Surgery flu clinics for 2020
    Please could patients be aware of the significant changes we have had to make this year for our flu campaign in light of the Covid Pandemic. This year we have chosen to carry out our flu clinics at the Chelford Village Hall with the help and support of […]
  • East Cheshire Hospice Update
    East Cheshire Hospice have released some details regarding some ongoing support that can be accessed for those caring for people with dementia, further details on the update can be found on our website under Covid-19/Support for Carers tab.  
  • Telephone
    We are aware of some ongoing issues that some patients are facing with not being able to get through to reception on the telephone, please note this is because the reception line is busy, please continue to try until this becomes available. This is part of a larger […]
  • Phone system problems – 25/8/20
    Please be aware that we are having problems with our telephone lines this morning. We are doing our best to deal with this as best as we can with the help of the phone system provider. Until it is sorted we are having to divert our lines to […]
  • Face Coverings – CCG Guidance
    Click here for the CCG’s guidance on face coverings and exemptions.
  • Cheshire IT Problems – 13/7/20
    Please could patients be aware that practices across Cheshire are dealing with significant IT connectivity problems as of 14:00 today. This is causing significant problems and delay in clinicians and admin teams being able to access your records and provide you with our usual level of care. We […]
  • Buddy & Befriending Scheme
  • Healthwatch Cheshire East – Tell us about your health and wellbeing during the Coronavirus (COVID-19) Pandemic
    Healthwatch Cheshire East are conducting a survey about Health and Wellbeing during Coronavirus. If you have already completed a survey, please feel free to take it again to tell us about how your views and experiences have changed. If you have yet to complete a survey, we would […]
  • Cheshire East People Helping People
    Cheshire East recognise this is still a challenging time for everyone, and want to continue to help local people to support one another by harnessing and supporting the fantastic work already being done in communities across the borough. Ensuring a timely, coordinated response Cheshire East Council are working collaboratively […]
  • Guidance for parents of children returning to school in June or July 2020 – Schools and Covid-19
  • COVID19 Update on Symptoms
  • Dispensing Line
    We are aware of a technical issue which has affected our dispensing line this morning (18.05.2020). This was an unforeseen issue, we are very sorry for any inconvenience caused. We have been advised by BT that this problem has now been fixed. Many thanks for your understanding and […]
  • Bank Holiday
    Please be aware that the surgery will be closed tomorrow 8th May reopening on Monday 11th May. For any urgent queries please call NHS 111.
  • COVID19 Online self-compassion programme for young people
    A website has been created to support young people to stay emotionally and physically well during these incredibly stressful and anxious times. Please click here or go to www.neurolove.org
  • COVID19 Testing update
    Please follow this link for guidance surrounding the latest COVID19 testing
  • Telephone Lines
    Chelford surgery will be under going some essential maintenance tomorrow 29.04.2020 a result there maybe some disruption to our telephone lines between 12 and 2pm. Apologies for any inconvenience and thank you for your understanding.
  • COVID19 Shielded Patients – Prescription home delivery service
    A home delivery service for prescriptions is being provided by the surgery to those ‘at risk’/ shielded patients, who are required to isolate for 12 weeks. If a family member or volunteer cannot collect your prescription on your behalf please contact the surgery on 01625 860085 (Mon- Fri […]
  • Covid-19: high-risk FAQs
    We understand that this troubling time may have added confusion for patients around what isolation measures they need to take. There has been a lot of information from the government for patients and the practice to process over the last few weeks. Further information can be found on […]
  • Covid-19 – Isolation, high-risk patients and sick note advice
    Notification of high risk status The government has issued recent advice around shielding and isolating for 12 weeks if you fall into a high risk category. By the 29th of March many patients will have already received a letter directly from NHS England. Some patients under hospital services […]
  • Vitamin B12 changes during Covid-19 outbreak
    Dear Patient, Due to the Covid-19 pandemic, face-to-face appointments have been suspended as far as possible for staff and patient safety; this includes appointments for Vitamin B12 injections. You can switch to an oral Vitamin B12 formulation of 1000mcg per day instead, which will provide the same level […]
  • Coronavirus – update on services at Chelford Surgery
    17th March 2020 We would like to update patients on changes to the services in light of the Coronavirus pandemic. We do not take these measures lightly and hope patients can understand the reasons for the service disruption. We hope with appropriate cooperation from our patients we can […]
  • Volunteers during Coronavirus
    The Coronavirus outbreak is continuing to have a significant effect on the community of Chelford and its residents. We are preparing ourselves for the likelihood that we may need to help get supplies or urgent prescriptions out to patients isolating themselves while still maintaining clinical work. This will […]
  • Coronavirus FAQ
    16th March 2020 We have provided the following Q&A to try and answer some of the more common questions patients may have about coronavirus. This is based on information we have to hand and may change over time. Where can I find more information on Coronavirus? Via the […]
  • Coronavirus update : 13th March 2020
    Important information about the coronavirus. The NHS across the Cheshire will be better prepared for outbreaks of new infectious diseases, if the public follows the Public Health England advice. Social distancing The single most important action we can all take in fighting coronavirus is to stay at home […]
  • Telephone problems
    11th March 2020 There have been a number of telephone problems affecting practices across Eastern Cheshire. Recently this has caused some problems with lines disconnecting when patients are ringing in to the surgery, especially when the line is engaged. We have also had some problems with our answering […]
  • Staff Update
    We would like to inform our patients that after 7 years of working at Chelford Surgery, Dr Harris will be unfortunately leaving the practice. She will be finishing with us on the 13th February 2020. She will be continuing with work in general practice and dermatology within Cheshire […]
  • Text messaging service
    Chelford Surgery are excited to update patients about the way we are text messages for contact. We are now able to contact patients by text messages where a valid phone number has been provided. Information sent by text messages could include: test results messages to call the surgery […]
  • Thank You
    We would like to send a heartfelt thank you for all your kind cards and gifts at this festive time and wish you all a Very Merry Christmas and a Peaceful New Year
  • NHS 111
    NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. You can get help online or on the phone and the service is available 24 hours a day, 7 days a week. You answer questions about your symptoms on the […]
  • Dispensary Line Opening Hours
    Due to an increase in our patient population and to keep to our current 2 working day timeframe from changing.  Please be aware that the opening times of the prescription order line will be changing from Monday 28th October 2019. The new times will be: Monday to Friday […]
  • EU Exit advice for patients
    We have heard from many of our patients with questions around their health and care as a consequence of an EU Exit. The best source of information can be found on www.nhs.uk. This website will be updated on a regular basis. Information for patients regarding medicines Please keep […]
  • Flu Clinics
    Yes it’s that time of year again. Our flu clinics for over 65’s have been arranged for: MONDAY 23rd SEPTEMBER 3pm till 6pm for SURNAMES A-L MONDAY 7th OCTOBER 3pm till 6pm SURNAMES M-Z Please note these clinics are only for Over 65’s at the moment, at risk […]
  • NHS England GP Patient Survey Results
    Firstly we would like to thank you, our patients for rating us so highly in the 2019 NHS England, GP Patient Survey. With overall results from the survey highlighting that 83% of all patients rate their experience with their GP as good or very good. We are delighted […]
  • Chelford Confirmed Boundary
    Check out our confirmed boundary under the about the ‘About the Practice’ heading
  • Welcome to Dr Collins
    The Surgery is delighted to welcome Dr Collins to the team. Dr. Helen Collins, MB ChB, MRCGP, Dr. Collins has a two and a half day commitment with the Practice on Monday, Tuesday and Friday. She has an interest in women’s health, teenage health and mental health.
  • Appointment Improvements
    Telephone Consultations We now offer routine telephone consultations with a Doctor these can be used to discuss test results, sick notes, medication and general advice, these can be booked up to a week in advance. Routine early morning telephone consultations are now available   Evening Consultations We now offer […]
  • eConsult is here
    eConsult has now launched at Chelford Surgery. If you are feeling unwell and unsure where to turn please click here to complete an online consultation describing your symptoms and if required a Doctor from the surgery will contact you within 1 working day, please click here to access […]
  • Improved Access to General Practice
    We are now able to offer Chelford patents routine appointments in the evening and weekend. This is through the Improved Access to General Practice service which is now running in East Cheshire CCG. Patients will be able to book in to the service through our reception team here […]
  • Online access
    Patients are invited to register for online access with Chelford Surgery. Online access can be used from computers, tablets and even via apps on smart phones. This has potential benefits to patients in: Allowing access to records/test results/immunisation history Allowing quicker ability to book appointments online. Chelford have […]
  • Mental Health in Cheshire East- Have your say
    Plans are under way for a 12-week public consultation on proposals to redesign specialist mental health services for adults and older people in Eastern Cheshire, South Cheshire and Vale Royal. This is an oppurtunity for the public to join the conversation to help design services to meet the needs […]
  • 10 insider tips about your GP
    Dr Jonathan Griffiths is a GP at Swanlow Practice in Winsford, Cheshire, and Chair of NHS Vale Royal CCG. He has recently written a blog highlighting some of the many aspects of General Practice that often patients aren’t aware of. Here at Chelford Surgery,  we felt this was […]
  • Live Well Cheshire East
    Cheshire East have developed a new online resource with a wealth of information. Patients can find useful links to: Information and advice on health problems and self-help advice Easy to use directory of services, support and activities in Cheshire East Details for patients, families and carers on how […]
  • East Cheshire physiotherapy services
    Patients now have the ability to self refer for physiotherapy services in in Eastern Cheshire. Patients who self refer will be put through to a triage service before any physiotherapy is arranged. Details for how to self-refer can be found on the East Cheshire CCG website here. Patients are […]
  • Dementia Awareness Campaign
    Worried someone close to you is losing their memory? Many people suffer from memory loss as they get older. But if it starts to happen on a regular basis, it could be the early signs of dementia. What should I look for? Dementia is not a single illness […]